Keep the disagreement in the record
The current EP-ST770 title describes 7.75in and 6mm. Other specification fields show a 5mm bottom diameter,7.8in item length and 165.1mm item length. Those values should not be silently collapsed into a single exact size. Rim Supply preserves the conflict and does not claim to have measured a physical straw. A dimensional requirement that depends on precise clearance remains unresolved until the relevant maker record or current physical specification settles it.
Do not choose a field to manufacture a match
If a lid opening requires a particular clearance, choosing the smaller diameter solely to make the straw appear suitable would overstate the evidence. The selected lid pages also do not provide an exact reviewed opening-clearance matrix for this straw. The local lookup therefore has no positive straw-to-hole fit output. A nominal size or a generic photograph cannot supply the missing tolerance or insertion behavior.
Use conversions only when the source basis is stable
An exact inch-to-millimeter conversion cannot solve an inconsistent product page. Converting 7.75in precisely would still leave the separately reported fields unresolved. The site does not average dimensions or apply a guessed production tolerance. Preserve the source’s wording and ask the maker which specification applies to the current EP-ST770 item. Do not relabel the result as an actual measurement performed by Rim Supply.
Make the supplier question actionable
State whether the concern is overall length, dispenser clearance, straw opening or another actual requirement, and include the exact selected item code. Ask for the applicable current dimension and its definition. A response about a different jumbo straw or an unwrapped version may not answer that question. Keep the current order pending for that particular requirement until the discrepancy is resolved. The source’s case count and observed price remain usable purchase facts even while precise dimensions need review.
Retain the uncertain field beside the known ones
A procurement spreadsheet can record the actual 9600 case and current $294.71 price while marking exact diameter and overall-length definition pending. That is more useful than discarding all known purchase facts or inventing a precise size. If the dimensional requirement is essential to the order, ask the maker to resolve it before committing that item for the specific use. The tool does not hide the inconsistency behind a rounded nominal figure.
Sources & scope
Checked November 4, 2026. Manufacturer and retailer references support the specific statements. Dated displayed prices are not final checkout quotes, performance rankings or performance testing. This shopping reference does not replace the exact product label or qualified individual advice. Current received labels, actual fitted configuration and independent food-contact/material/compatibility/content/commerce review remain pending.
Eco-Products: EP-ST770 current case/pack and specifications ↗
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